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Shipping policy

ORDER PROCESSING
All orders are processed within 1–2 business days (Monday–Friday, excluding holidays). Orders placed after 2 PM PST will begin processing the next business day. During product launches, promotions, or holidays, processing times may extend to 2–3 business days.

You will receive a shipping confirmation email with tracking information once your order has been fulfilled.

SHIPPING METHODS & DELIVERY TIMES

Standard Shipping (United States)
Estimated delivery time: 3–7 business days after processing.
Shipping rates are calculated at checkout based on your location.

Expedited Shipping
Estimated delivery time: 2–3 business days after processing.
Rates are calculated at checkout.

California Orders
Orders shipped within California typically arrive within 2–4 business days after processing.

Please note that delivery timeframes are estimates and are not guaranteed once your package has been transferred to the carrier.

DISCREET PACKAGING
All Magic V orders are shipped in discreet, unbranded packaging. No product details are listed on the outside of the package.

ADDRESS ACCURACY
Customers are responsible for providing accurate shipping information at checkout. Magic V is not responsible for delays or lost packages due to incorrect or incomplete addresses. We cannot guarantee address changes once an order has been processed.

LOST, STOLEN, OR DELAYED PACKAGES
Magic V is not responsible for carrier delays or packages marked as delivered by the carrier. If your tracking shows “delivered” but you cannot locate your package, please contact the shipping carrier directly. If you require further assistance, please email us within 7 days of the marked delivery date.

INTERNATIONAL SHIPPING
At this time, Magic V primarily ships within the United States. If international shipping is available, customers are responsible for any customs fees, duties, or taxes required by their country.

CONTACT US
If you have questions about your order or shipping status, please contact us at:

Email: support@magicvcare.com
Business Hours: Monday–Friday, 9 AM–5 PM PST